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Home Our Work
Recent Work

Specific over abstract.

Real projects, anonymized where we have to, with concrete outcomes. From custom software replacing a legacy yard system to AI bots that cut tier-1 ticket volume — this is the work, not a feature list.

Custom Software · Platform
Server Atlas — Unified Server Lifecycle for MSPs

Discover → Assess → Plan → Gate → Pulse. Five phases, twelve modules, built on seven existing in-house repos. AI-written executive briefs with hard cite-or-refuse evidence. AOtech-owned platform, 14-week Phase 1 in active development.

Custom Software · AOtech Product
Stockman Atlas — Multi-Site Operations Management

A web-native, multi-site operations management platform for complex agricultural enterprises. Multi-entity architecture built from the ground up. AOtech-owned product — Phase 1 in active development.

AI Bot
Network Engineering AI Assistant

Engineers resolve issues 60% faster without escalation — built on internal runbooks and live device data.

AI Bot
Help Desk Hero Bot

Tier-1 ticket deflection handled automatically. Engineers stay in flow; users get answers without waiting.

Automation + AI
SharePoint Environment Remediation

Unstructured environments organized in days, not months — with the audit trail to prove what changed and when.

AI + Security
SOC 2 Readiness Analysis

Security gaps flagged and routed to the SOC in real time — audit prep gets months shorter.

SharePoint
Custom SharePoint Templates

Teams deployed a governed SharePoint environment in under an hour — same standards every site, every time.

Automation
Onboarding & Offboarding Automation

New-hire provisioning: 2 hours → under 10 minutes. Offboarding closes the loop the same day.

Automation
Automated Network Documentation

Fully documented environments built from live data — not memory, not stale Visio diagrams.

AI + Automation
RMM Alert Intelligence

Alert fatigue eliminated. Engineers see only what matters — false-positive noise dropped 80%.

Migration · Infrastructure
Enterprise File Server Consolidation

14.24 TiB consolidated from 7 legacy file servers across 8 sites onto a purpose-built NAS platform via DFS namespace. Zero-downtime cutover via Robocopy pre-sync + delta. Engagement at a multi-billion-dollar industrial firm.

AI Bot · Enterprise
GenAI Parts & Support Assistant

Copilot Studio + Azure AI Foundry agent for technical-support reps. Indexed across SharePoint manuals + a 16,240-row enriched parts catalog. v2 system prompt eliminated hallucinated part numbers. Built for a multi-billion-dollar industrial firm.

AI Platform · Enterprise
Internal AI Platform (Foundry + RAG)

Central in-house AI platform — Azure AI Foundry + Microsoft Fabric + a Python RAG pipeline on Azure Container Apps. Model-agnostic; eliminates per-project pipeline rebuilds across multiple AI workloads. Architected for a multi-billion-dollar industrial firm.

Automation · MSP
Syncro MSP Automation Library

45-script PowerShell automation library covering disk cleanup, print queues, AD password resets, license assignment via Graph, quarantine release, device isolation, and a 45-value issue taxonomy. Auto-run on detection, escalate on failure.

AI Co-Pilot · Enterprise
Project Management Co-Pilot

Copilot Studio + Foundry agent reads/writes project records and task boards, drafts stakeholder emails grounded in live project data, generates green/yellow/red status reports on demand. Built for a multi-billion-dollar industrial firm.

Local LLM · Tool Use
Local-LLM Graph API Agent

Local-LLM agent (Ollama / qwen2.5:7b) with tool-calling that answers Entra ID questions — stale accounts, MFA gaps, privileged roles, guests — from live Microsoft Graph data. No PowerShell authoring required. Built for a multi-billion-dollar industrial firm.

Integration · PLM
PLM ↔ SharePoint Document Sync

Automated PLM-to-SharePoint document sync. Queries the PLM system for Released-state docs, reconciles against SharePoint, and publishes missing docs with metadata. Handles ~70–75% of sync work without human intervention. Built for a multi-billion-dollar industrial firm.

Security · ZTNA
Zero-Trust Remote Access (No VPN)

Application-level access from corporate network to an isolated lab via outbound-only TLS tunnel through a cloud-hosted broker. No inbound firewall holes, no VPN. Identity + device posture as the control plane. Built for a multi-billion-dollar industrial firm.

Infrastructure · MSP
Multi-Site Network Rebuild (4 sites)

Full rip-and-replace across 4 sites: Sophos firewalls, UniFi switching and wireless, 7-VLAN architecture standardized (Business / Servers / Guest / Security / Mgmt / Housing) on every site. Regional ag-operations client; ongoing engagement.

Security · Runbook
Entra ID Conflict-Resolution Procedure

P1-incident-derived runbook + Graph API procedure for resolving hybrid-sync ProxyAddress conflicts that block Temporary Access Pass creation and lock users out completely. Cross-domain detection across users, groups, contacts, soft-deleted objects.

Automation · Enterprise
Endpoint Drive Remap (1,611 devices)

Dual-platform PowerShell automation pushed to ~1,611 endpoints during a file-server cutover. Updates per-user network drive mappings on logon. Survived a constrained PowerShell environment that crashes on .NET refs. Built for a multi-billion-dollar industrial firm.

Have a problem worth building for?

Every engagement starts with a real conversation about what you’re running and what’s in the way. No sales scripts.