Proactive monitoring, security, M365 administration, backup, and strategy — bundled into a single flat monthly fee. Month-to-month after a 2-month onboarding. No long-term contracts.
Managed IT at AOtech is the whole relationship — monitoring, security, cloud administration, backup, vendor coordination, and strategic guidance — not a thin "support contract" that bills extra for every other service.
Proactive monitoring on every endpoint, server, and piece of network gear. Real engineers — not a queue — respond when something needs attention.
MFA on every account, encrypted endpoints, EDR, patching that actually happens. Quarterly access reviews. Identity-first, defense-in-depth.
Your tenant tuned to how your business actually works — conditional access, license hygiene, mailbox health, Teams + SharePoint governance.
Tested backups — not "we set it up once." Recovery procedures documented, RTOs and RPOs defined, real drills run quarterly.
ISP, M365, line-of-business software, hardware vendors. We own the relationship so your team doesn't have to chase tickets through other people's queues.
Quarterly business reviews. A documented IT roadmap. Budget guidance ahead of fiscal planning. Strategic guidance without enterprise consulting prices.
Most SMBs evaluating IT vendors don't realize they're picking from three very different operating models. Here's what each one looks like in practice — not in the sales deck.
Every new client starts with a 2-month onboarding. After that, we go month-to-month. No multi-year contract. No exit penalty. If we're not the right fit, you walk — and you walk with full documentation of your environment.
We walk the environment, ask hard questions, and tell you whether we're a fit. Not every business needs a premium MSP — we'll say so if you don't.
Two months of focused work to bring your environment to the AOtech standard — fully documented, security hardened, monitoring deployed, backups verified. Fixed fee. We don't go live on managed support until your environment is ready.
The whole relationship in one predictable monthly number. Quarterly business reviews. A real roadmap. The same engineers who know your environment, every time you call.
We're not trying to be the biggest IT shop in Nebraska. We're trying to be the last one our clients ever hire.
If the same ticket comes in twice, the second response is "why is this still happening?" — not "we fixed it again."
Every client gets the same hardening baseline. Surprises don't scale; standardization does.
If we do it twice by hand, the third time it becomes a runbook or a script.
We onboard slowly on purpose. Quality over volume. The roster stays small enough that we know every environment by name.
We take on one managed IT client at a time. If we have availability, you get our full attention — not a ticket queue. Tell us what you're running and we'll have a real conversation.
Month-to-month after onboarding · No long-term contracts · Response within 1 business day