Alpha Omega Technologies is a founder-led managed IT, custom software, and AI services firm for businesses tired of break/fix shops and ticket-queue MSPs. We fix root causes, document everything by Day 1, and build systems to last.
Two decades of network and systems work, from small-business MSPs to military environments where uptime is not optional.
Every environment we touch ships with a complete documentation pack. No tribal knowledge. No "ask the last guy."
We take on one client at a time and do it right. Quality over volume. No long-term contracts required.
Each line is self-contained — no service shows up in two places. If it's ongoing, it lives in Managed IT. If it's one-time and scoped, it's a Project. If it's code, it's Custom Software. If it's a bot or workflow, it's AI & Automation.
The "we manage it, you don't worry about it" relationship. Flat monthly fee, month-to-month after a 2-month onboarding — no long-term contracts.
Real software for real operations. Internal apps, customer portals, integrations between systems that don't talk, and AI-augmented business tools. Fixed scope before any code is written. Built in-house — never outsourced. You own the code.
Production AI, not demos. Custom assistants, workflow automation, Power Platform, and the SharePoint solutions every business asks for but nobody builds well. Led by Cheri Leichleiter, with enterprise AI architecture experience.
One-time, fixed-scope work — clearly delivered and fully documented. Anything ongoing belongs in Managed IT.
Most IT problems aren't problems — they're symptoms. We design out the failure modes that other shops bill hourly to chase.
Guest, payment, business, servers, IoT — isolated by default. No flat networks, no shared broadcast domains, no "we'll harden it later."
MFA on every account. Encrypted endpoints. Conditional access from the first user we onboard. We don't ask whether you want it — it's the standard.
If your team does something manually every week, we automate it permanently. The runbook becomes a script. The script becomes a service.
No shortcuts. No guesswork. No unnecessary complexity. The same four-step rhythm whether we're rebuilding a network, deploying M365, or shipping custom software.
We map your environment, talk to the people who actually use it, and find the real problems — not just the symptoms in the ticket queue.
Fixed scope. Documented assumptions. You see the plan, the timeline, and the cost before any work begins.
Done once, done right. Every change documented as it happens, with a clear rollback if it doesn't behave the way we expected.
Quarterly reviews, real reports, and a roadmap that evolves with your business. No silent drift. No vendor radio silence.
Anonymized themes from clients in their first 90 days with AOtech. Real quotes will replace these as we collect them.
The first month, they fixed three things that had been on every quarterly review for two years. By month three, nobody on my team was talking about IT anymore.
I used to brace before every email from my old MSP — they only wrote when something was broken or when an invoice was overdue. AOtech writes when there's progress.
They documented our entire environment in the first six weeks. I have a binder. A real one. I didn't even know that was something I should have been asking for.
I've spent 20+ years across MSP, government, and military networks. The pattern I keep seeing: small businesses paying for IT and getting a ticket queue in return — not documentation, not improvement, not a partner who knows their environment.
AOtech exists to be the firm that doesn't disappear after the contract is signed — that fixes root causes, builds systems to last, and stays accountable for the result. If that's the partner you've been looking for, I'd like to talk.
Tell us a little about your environment and we’ll get back to you within one business day. No sales scripts — just a real conversation about what you’re running and what’s in the way.