Privacy Policy
Who we are
Alpha Omega Technologies LLC ("AOtech," "we," "our," or "us") is a veteran-owned managed IT services provider based in Lincoln, Nebraska. We operate the website at aotechne.com and related subdomains (collectively, the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us about our services.
Information we collect
We collect information in two ways: information you provide directly to us, and information collected automatically when you visit the Site.
Information you provide:
- Name, email address, phone number, and company name when you fill out a contact or inquiry form
- Messages and details you include when scheduling a consultation or requesting a quote
- Any information you send us via email at info@aotechne.com
Information collected automatically:
- Standard server log data: IP address, browser type, referring page, pages visited, and timestamp
- Analytics data through any analytics tools in use (such as Google Analytics, if enabled)
- Cookies or similar tracking technologies as described below
How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide, operate, and improve our services and website
- Send you information you've requested about our services
- Comply with applicable legal obligations
- Protect the security and integrity of our systems and the Site
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Cookies
Our Site may use cookies — small text files stored on your device — to improve your browsing experience and understand how the Site is used. You can configure your browser to refuse cookies or notify you when cookies are set. Some features of the Site may not function correctly if cookies are disabled.
If we use third-party analytics (such as Google Analytics), those services may set their own cookies subject to their own privacy policies. We do not control those cookies.
Third-party services
Our Site may contain links to third-party websites or use third-party tools (such as scheduling software, client portals, or payment processors). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party services and encourage you to review their policies before providing any information.
Our client portal is operated by Syncro MSP. Scheduling and payment tools may be operated by their respective providers. Each of these services has its own privacy policy.
Data retention
We retain information you submit through the Site for as long as necessary to respond to your inquiry and fulfill our business purposes, or as required by law. You may request deletion of your information at any time by contacting us at the address below.
Security
We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Your rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: